Shipping & Delivery Policy
Effective Date: January 2026
Company: Propane Tank Service Co.
Email: contact@propanetankserviceco.com
Phone: +1 209-266-5284
Address: 5010 Deschutes Road, Anderson, CA 96007, United States
Propane Tank Service Co. currently delivers within the contiguous United States (48 states).
We do not offer delivery to Alaska, Hawaii, U.S. territories, or international destinations at this time.
All propane tanks are shipped via LTL Freight Service (Curbside Delivery) to ensure safety and compliance with federal transport regulations.
| Product Type | Shipping Method | Shipping Cost | Estimated Transit Time (after processing) |
|---|---|---|---|
| All Propane Tanks | LTL Freight (Curbside Delivery) | Flat Rate $485 per tank | 5–8 Business Days |
Delivery Confirmation:
Freight carriers require a recipient to be present at the delivery address to inspect and sign for the shipment. The carrier will contact you in advance (via the phone number provided at checkout) to schedule a delivery window.
Additional fees may apply for remote areas or locations requiring special handling or equipment (e.g., liftgate access). These will always be communicated and approved before shipment.
| Item Type | Handling Time |
|---|---|
| In-stock tanks | 2–3 Business Days |
| Custom or bulk orders | Additional time depending on specifications |
Handling Time refers to internal preparation, inspection, and scheduling before dispatch. Once shipped, you will receive tracking information via email to monitor your delivery.
Upon delivery, customers are required to inspect their propane tank thoroughly before signing the Bill of Lading (BOL).
If visible damage is present:
Do not sign for the shipment
Write “DAMAGED” on the BOL
Refuse delivery and contact us immediately at contact@propanetankserviceco.com or +1 209-266-5284
Signing the BOL without noting visible damage confirms acceptance of the item in good condition and limits our ability to process a freight claim.
| Delivery Destination | Handling Time | Transit Time | Total Estimated Delivery Time |
|---|---|---|---|
| Contiguous U.S. | 2–3 Business Days | 5–8 Business Days | 7–11 Business Days |
Handling Time includes order processing, inspection, and packaging before shipment.
Transit Time represents the carrier’s travel duration once dispatched.
Delivery times are estimates only and may vary due to freight carrier scheduling, weather conditions, or rural delivery access. Propane Tank Service Co. will communicate any known delays as soon as possible.
All propane tanks are handled according to DOT (Department of Transportation) and NFPA (National Fire Protection Association) transport regulations.
Each tank is inspected, sealed, and properly secured for shipment by certified freight partners experienced in transporting pressurized equipment.
For order tracking, delivery updates, or assistance, please contact:
📞 +1 209-266-5284
✉ contact@propanetankserviceco.com
Our support team is available during regular business hours to help with delivery coordination or special requests.
At Propane Tank Service Co., we believe in clear, accurate shipping information.
We never guarantee unrealistic delivery times and ensure all handling, safety, and timing details are communicated up front to maintain full compliance with Google Merchant Center policies.