Shipping Policy

Shipping & Delivery Policy
Effective Date: January  2026
Company: Propane Tank Service Co.
Email: contact@propanetankserviceco.com
Phone: +1 209-266-5284
Address: 5010 Deschutes Road, Anderson, CA 96007, United States

1. Geographic Coverage

Propane Tank Service Co. currently delivers within the contiguous United States (48 states).
We do not offer delivery to Alaska, Hawaii, U.S. territories, or international destinations at this time.

2. Shipping Method and Rate

All propane tanks are shipped via LTL Freight Service (Curbside Delivery) to ensure safety and compliance with federal transport regulations.

Product TypeShipping MethodShipping CostEstimated Transit Time (after processing)
All Propane TanksLTL Freight (Curbside Delivery)Flat Rate $485 per tank5–8 Business Days

Delivery Confirmation:
Freight carriers require a recipient to be present at the delivery address to inspect and sign for the shipment. The carrier will contact you in advance (via the phone number provided at checkout) to schedule a delivery window.

Additional fees may apply for remote areas or locations requiring special handling or equipment (e.g., liftgate access). These will always be communicated and approved before shipment.

3. Handling & Processing Time

Item TypeHandling Time
In-stock tanks2–3 Business Days
Custom or bulk ordersAdditional time depending on specifications

Handling Time refers to internal preparation, inspection, and scheduling before dispatch. Once shipped, you will receive tracking information via email to monitor your delivery.

4. Delivery Inspection and Damage Policy

Upon delivery, customers are required to inspect their propane tank thoroughly before signing the Bill of Lading (BOL).

If visible damage is present:

Signing the BOL without noting visible damage confirms acceptance of the item in good condition and limits our ability to process a freight claim.

5. Delivery Methods & Timeframes

Delivery DestinationHandling TimeTransit TimeTotal Estimated Delivery Time
Contiguous U.S.2–3 Business Days5–8 Business Days7–11 Business Days

Handling Time includes order processing, inspection, and packaging before shipment.
Transit Time represents the carrier’s travel duration once dispatched.

Delivery times are estimates only and may vary due to freight carrier scheduling, weather conditions, or rural delivery access. Propane Tank Service Co. will communicate any known delays as soon as possible.

6. Safety & Compliance

All propane tanks are handled according to DOT (Department of Transportation) and NFPA (National Fire Protection Association) transport regulations.
Each tank is inspected, sealed, and properly secured for shipment by certified freight partners experienced in transporting pressurized equipment.

7. Customer Support

For order tracking, delivery updates, or assistance, please contact:

📞 +1 209-266-5284
contact@propanetankserviceco.com

Our support team is available during regular business hours to help with delivery coordination or special requests.

8. Transparency Commitment

At Propane Tank Service Co., we believe in clear, accurate shipping information.
We never guarantee unrealistic delivery times and ensure all handling, safety, and timing details are communicated up front to maintain full compliance with Google Merchant Center policies.

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